DiscoverThe Modern Hotelier#215: How Digital Guides Can Provide a Better Guest Experience & Reduce Waste | with Jaimey Bembry
#215: How Digital Guides Can Provide a Better Guest Experience & Reduce Waste | with Jaimey Bembry

#215: How Digital Guides Can Provide a Better Guest Experience & Reduce Waste | with Jaimey Bembry

Update: 2025-10-01
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Description

In this episode, we sit down with Jaimey Bembry, CEO & Founder of Bhlen, to explore how hotels can transform the guest experience by replacing outdated paper lists and brochures with digital guest guides.

Discover how Bhlen helps hotels and hospitality brands:

  •  Eliminate paper lists with eco-friendly digital solutions
  •  Deliver personalized, hyper-local experiences for guests
  •  Boost revenue by promoting on-site restaurants & services
  •  Support ESG & sustainability goals with trackable data
  •  Provide an easy, no-app, no-integration solution using QR codes

From digitizing local restaurant guides to creating experience-as-a-service platforms, Bhlen is changing how travelers discover cities, attractions, and hidden gems—directly from their phones.

If you’re a hotelier, destination manager, or travel industry professional, this episode will give you actionable insights on the future of guest engagement and why the next generation of hospitality is digital-first.


Watch the FULL EPISODE on YouTube: https://youtu.be/2pI52saL24w


Links:
Jaimey on LinkedIn: https://www.linkedin.com/in/jaimey-bembry-9950245/
Website: www.bhlen.com

Email: info@bhlen.com


For full show notes head to: https://themodernhotelier.com/episode/215

Follow on LinkedIn: https://www.linkedin.com/company/the-...

Join the conversation on today's episode on The Modern Hotelier LinkedIn page

Connect with Steve and David:
Steve: https://www.linkedin.com/in/%F0%9F%8E...
David: https://www.linkedin.com/in/david-mil.

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#215: How Digital Guides Can Provide a Better Guest Experience & Reduce Waste | with Jaimey Bembry

#215: How Digital Guides Can Provide a Better Guest Experience & Reduce Waste | with Jaimey Bembry

David Millili & Steve Carran